Contents
- 1. Introduction
- 2. Who We Are
- 3. Data We Collect
- 4. How We Collect Your Data
- 5. How We Use Your Data
- 6. Legal Bases for Processing
- 7. When We Share Your Data
- 8. How Long We Keep Your Data
- 9. How We Protect Your Data
- 10. Cookies & Tracking
- 11. Your Rights Under Philippine Law
- 12. Minors & Age Restriction
- 13. Changes to This Policy
- 14. How to Contact Us
01 Introduction
This Privacy Policy explains how jilli123 ("jilli123," "we," "us," or "our") collects, uses, stores, and protects the personal information of members and visitors who use the jilli123 website and mobile platform. It applies to all users accessing jilli123 from the Philippines.
By registering an account with jilli123, making a deposit, placing a bet, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Jilli123 is committed to handling your personal data responsibly, in compliance with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all other applicable data protection laws. If you have any questions about how we handle your information, please see Section 14 for contact details.
This Privacy Policy was last updated in January 2025. We may revise it from time to time. The updated version will always be available on this page, and we will notify registered jilli123 members of material changes where required.
02 Who We Are
Jilli123 is an online gaming and sportsbook platform operating under the applicable licensing framework for online gaming services accessible to Philippine residents. For the purposes of data protection law, jilli123 is the data controller responsible for your personal information.
If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact jilli123 through the contact details provided in Section 14 of this document.
03 Data We Collect
Jilli123 collects the following categories of personal information from and about you:
3.1 Registration & Identity Data
When you create a jilli123 account, we collect your full legal name, date of birth, gender, residential address, mobile number, and email address. This information is required to open and manage your account and to verify your identity in accordance with our legal obligations.
3.2 Financial & Payment Data
When you deposit or withdraw funds, jilli123 collects information about the payment methods you use, including your GCash or Maya account details, bank account numbers used for transfers, and card numbers (in masked form only — full card numbers are never stored). Transaction amounts, timestamps, and references are also recorded.
3.3 Verification (KYC) Data
To comply with Know Your Customer (KYC) and anti-money laundering obligations, jilli123 may request copies of government-issued identification documents such as your PhilSys ID, passport, or driver's licence, and in some cases proof of payment method ownership. This data is handled with additional care and access controls.
3.4 Gaming & Transaction History
Jilli123 records all betting, wagering, and gaming activity conducted on your account, including game types, bet amounts, outcomes, and session durations. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory compliance.
3.5 Technical & Device Data
When you access the jilli123 platform, we automatically collect technical data including your IP address, device type, operating system, browser type, session duration, pages visited, and approximate location derived from your IP address. This data helps us ensure platform security and improve performance.
3.6 Communication Data
When you contact jilli123 customer support via live chat or email, we retain records of those communications to ensure service quality and resolve any follow-up issues. If you opt in to marketing communications, we record your preferences and interaction with our messages.
04 How We Collect Your Data
Jilli123 collects your personal information through the following channels:
- Directly from you — when you register, update your profile, make deposits or withdrawals, place bets, or contact our support team.
- Automatically through platform use — when you log in and navigate the jilli123 website or mobile platform, technical data is collected through cookies and server logs.
- From payment processors — when you make a deposit or request a withdrawal via GCash, Maya, or a Philippine bank, we receive confirmation and reference data from those providers.
- From identity verification providers — when KYC verification is required, our identity verification partner may provide us with the results of document checks conducted on your behalf.
- From fraud prevention and analytics tools — jilli123 uses tools that may collect technical signals from your device or session to detect fraudulent or unusual activity.
05 How We Use Your Data
Jilli123 uses your personal information for the following purposes:
| Purpose | How Your Data Is Used |
|---|---|
| Account Management | To create and maintain your jilli123 account, process your deposits and withdrawals, and provide access to gaming products. |
| Identity Verification | To verify that you are who you say you are, confirm you meet the 18+ age requirement, and meet KYC obligations before processing withdrawals above thresholds. |
| Fraud & Security | To detect, investigate, and prevent fraudulent activity, account takeover attempts, money laundering, and other security threats on the jilli123 platform. |
| Responsible Gaming | To monitor gaming patterns, identify potentially problematic behaviour, apply self-exclusion or limit settings you have chosen, and comply with responsible gaming obligations. |
| Platform Improvement | To analyse how members use the jilli123 platform and identify areas for improvement in performance, design, and the game library. |
| Marketing (where consented) | To send you promotional offers, new game notifications, and platform updates via email or SMS — only where you have opted in. You can opt out at any time. |
| Regulatory Compliance | To meet legal, regulatory, and audit obligations including anti-money laundering reporting, tax obligations, and licensing requirements. |
06 Legal Bases for Processing
Under the Data Privacy Act of 2012 and applicable data protection principles, jilli123 processes your personal information on the following legal bases:
- Contract performance — processing necessary to provide you with jilli123 services pursuant to our Terms and Conditions.
- Legal obligation — processing required to comply with Philippine laws including anti-money laundering regulations, gaming licensing requirements, and tax laws.
- Legitimate interest — processing for fraud prevention, platform security, and service improvement where these interests do not override your privacy rights.
- Consent — processing for marketing communications and certain non-essential cookies where you have provided clear, opt-in consent.
07 When We Share Your Data
Jilli123 does not sell, rent, or otherwise disclose your personal information to third parties for their own marketing or commercial purposes. We may share your data in the following limited circumstances:
7.1 Service Providers
Jilli123 works with trusted third-party service providers who process data on our behalf. These include payment processors (GCash, Maya, bank transfer partners), identity verification providers, fraud detection services, customer support platform providers, and cloud infrastructure providers. These parties are contractually required to handle your data securely and only for the purposes we specify.
7.2 Game Providers
When you play games powered by third-party studios (such as Pragmatic Play, PG Soft, or Evolution Gaming), limited technical data — including session identifiers and bet data — is shared with those providers to facilitate gameplay and settle results. Personal identification data is not shared with game providers.
7.3 Regulatory & Legal Authorities
Jilli123 may be required to disclose your personal information to government agencies, regulatory bodies, or law enforcement authorities in the Philippines or other relevant jurisdictions where we are legally obliged to do so — for example, under anti-money laundering reporting requirements or in response to a court order.
7.4 Business Transfers
In the event of a merger, acquisition, or sale of jilli123's business or assets, your personal data may be transferred to the successor entity. We will notify affected members of any such transfer and the privacy implications.
Reminder: Jilli123 never shares your personal information with third-party marketing companies. Any promotional emails or messages you receive from jilli123 are sent by us directly or by providers working under our instruction only.
08 How Long We Keep Your Data
Jilli123 retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal and regulatory obligations. The specific retention periods depend on the type of data and the purpose for which it was collected:
- Account and identity data — retained for the duration of your account plus a minimum of five years after account closure to meet anti-money laundering and gaming licensing record-keeping requirements.
- Financial transaction records — retained for a minimum of five years in line with Philippine financial record-keeping laws.
- KYC verification documents — retained for a minimum of five years after account closure or the date of verification, in line with AML obligations.
- Gaming history — retained for the duration of your account and for up to five years after closure for dispute resolution and regulatory audit purposes.
- Support communications — retained for up to three years to ensure continuity of support and resolution of any ongoing or escalated issues.
- Technical and device data — typically retained for twelve months from collection for security monitoring purposes.
- Marketing preferences — retained until you opt out or request deletion, and for a brief period after to honour opt-out requests.
When data is no longer required for these purposes, jilli123 securely deletes or anonymises it.
09 How We Protect Your Data
Jilli123 takes the security of your personal information seriously and implements technical and organisational measures proportionate to the risks involved. These include:
- TLS/SSL encryption for all data transmitted between your device and the jilli123 platform
- Encryption of sensitive data at rest, including payment details and identity documents
- Role-based access controls ensuring that jilli123 staff only access data necessary for their specific duties
- Multi-factor authentication available for member accounts and required for administrative access
- Regular security audits, vulnerability assessments, and penetration testing of the jilli123 platform
- Incident response procedures to detect, contain, and notify affected parties of any data breaches within required timeframes
While jilli123 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account password confidential and using a strong, unique password. If you suspect that your jilli123 account credentials have been compromised, contact our support team immediately and change your password.
11 Your Rights Under Philippine Law
Under Republic Act 10173 (Data Privacy Act of 2012) and its implementing rules, you have the following rights regarding your personal data held by jilli123:
Right to Access
You can request a copy of the personal data jilli123 holds about you and information about how it is being used.
Right to Rectification
If any personal data jilli123 holds about you is inaccurate or incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances, you can request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
Right to Object
You can object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
Right to Data Portability
Where technically feasible, you can request a copy of your data in a machine-readable format for transfer to another service provider.
Right to Complain
If you believe jilli123 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact jilli123 through the details in Section 14. We will respond to verified requests within the timeframe required by applicable law — generally within 30 days. We may need to verify your identity before processing certain requests.
12 Minors & Age Restriction
The jilli123 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from persons under 18. If jilli123 becomes aware that an account has been registered by or on behalf of a minor, that account will be immediately closed and any personal data held will be deleted in accordance with our data retention obligations.
If you believe a minor has registered on the jilli123 platform, please contact our support team immediately so we can investigate and take appropriate action.
Age verification: Jilli123 conducts age verification as part of our KYC process. Members who cannot verify they are 18 or older will have their accounts suspended and withdrawal access withheld pending resolution.
13 Changes to This Privacy Policy
Jilli123 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. Where changes are material, we will notify registered jilli123 members via email or in-platform notification.
We encourage you to review this Privacy Policy periodically. Your continued use of the jilli123 platform after any changes are posted constitutes your acceptance of the updated policy.
14 How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jilli123 handles your personal data, please contact us using the following:
- Live Chat: Available 24/7 through the jilli123 platform — the fastest way to get a response for urgent queries.
- Email: support@jilli123.com — include your registered username and a clear description of your request.
For questions specifically related to your account terms, please review our Terms and Conditions. If you have concerns about responsible gaming or want to set account limits, visit our Responsible Gaming page. Common account and platform questions are addressed on our FAQ page.
If you are not satisfied with our response to a privacy-related complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines.